Privacy Statement

At Highfield Park Residential Inc. (“Highfield”), we respect your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below. This Privacy Statement has been adopted by Highfield in order to demonstrate our commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of Highfield. For the purposes of this Statement, “personal information” means information that is personally identifiable to individuals. “Non-identifiable information” means information that cannot be associated with or traced back to specific individuals with any certainty.

HOW AND WHEN Highfield COLLECTS PERSONAL INFORMATION

1. Highfield collects personal information in the following situations:
   
   • When individuals apply to us (in person and/or online from our website) for approval to become a tenant in one of our residential or commercial properties. This information is collected through application forms, credit information forms and transaction documents. This information is collected from prospective tenants and guarantors. Personal information includes contact information (for example, name, mailing address, e-mail address, and telephone number), demographic information, household information, emergency contact, vehicle information and financial information.
   • From individuals on a voluntary basis through surveys and/or questionnaires in person and/or online from our website. Personal information includes contact information (for example, name, mailing address, e-mail address, and telephone number), demographic information, household information, preferences and financial including income information.

   USE OF PERSONAL INFORMATION BY HIGHFIELD

2. Highfield uses personal information that it collects for the following:
   
   • To obtain financial, credit history and other related information;
   • To ensure that the parking spaces in our properties are only being used by those individuals entitled to do so;
   • To understand individual needs and preferences;
   • To manage the distribution of communications to tenants by Highfield.

   The information also enables us to develop services to better meet the needs and preferences of tenants. Highfield may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.

   DISCLOSURE OF PERSONAL INFORMATION BY HIGHFIELD

3. Highfield does not sell, rent or trade personal information that it collects. Highfield will not knowingly disclose personal information to any third parties except in the following circumstances:
    At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory
   • When Highfield has received consent to do so or under limited circumstances specifically described at such time as personal information is collected;
   • When Highfield, in good faith, believes the law permits or requires such disclosure;
   • To its agents and professional advisors for the purpose of collection of unpaid rent and any other charges owed to Highfield;
   • In the event that ownership or management of a particular property is transferred to another owner or management company, Highfield may disclose personal information of tenants of such property to such new owner or management company;
   • In the event of the sale of Highfield, personal information may be one of the transferred business assets.

   RETENTION OF PERSONAL INFORMATION BY HIGHFIELD

4. At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made anonymous or destroyed.
   

   COLLECTION, USE AND DISCLOSURE OF NON-IDENTIFIABLE INFORMATION

5. Highfield may collect and use Non-Identifiable Information to assess the effectiveness of website content and traffic. This allows Highfield to improve the quality of visits to websites managed by it by streamlining visitors’ ability to navigate these sites and developing featured programs and content that will be of interest to visitors. Aggregate non-identifiable information is used to perform statistical analyses of the collective characteristics and behaviour of individuals, and to measure demographics and interests.
    
6. Highfield may also use aggregate non-identifiable information it collects to inform its current and prospective sponsors and advertisers about the number of visits to its websites, the demographic characteristics of these visitors and the number of times visitors have viewed and "clicked" on their advertisement(s). Highfield also discloses to advertisers the overall demographics available regarding visitors who "clicked" on their advertisement. Aggregate non-identifiable information may be used to describe Highfield services and products to third parties such as prospective business partners and financial institutions. In any of these circumstances, only non-identifiable information in an aggregate form and not personal information is disclosed.
   

   WEBSITES OPERATED BY THIRD PARTIES

7. Websites operated by Highfield may contain links to other websites that may collect personal information. This Statement does not extend to the data collection, disclosure, use and retention practices of such third parties and Highfield does not assume any responsibility for the privacy practices, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision whether or not to visit such websites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.
   

   SAFEGUARDING PERSONAL INFORMATION

8. Highfield has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the Greater Toronto Area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of Highfield. In addition, passwords are used on computers.  We use reputable companies to transmit personal information in paper format through sealed, addressed envelopes or boxes.  Any information transmitted via the Internet, however, may be intercepted by third parties. Highfield does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Highfield employees are restricted from using and disclosing personal information collected by Highfield other than in accordance with this Statement.
   

   ACCESSING PERSONAL INFORMATION

9. Individuals have the right to access, verify and correct or amend all of their personal information collected by Highfield, on behalf of our tenants. Highfield believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to help Highfield keep personal information as current as possible, Highfield encourages individuals to amend inaccuracies and make corrections in their personal information collected by Highfield, on behalf of our tenants, as often as necessary.

   HOW TO FILE A COMPLAINT

10. To file a complaint with Highfield concerning the collection, use and/or disclosure of personal information, please send an email to the Privacy Officer at Highfield at info@westdaleproperties.com or call 902-461-9429.

    All complaints will be investigated by the Highfield Privacy Officer as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints clearly and promptly and will be notified of any relevant steps taken or to be taken as a result of a complaint.

    COMMENTS AND QUESTIONS

11. Any comments or questions about this Statement, should be addressed as follows:

    Highfield Properties
    96 Highfield Park Dr
    Dartmouth, NS
    B3A 4W4

    By email: info@westdaleproperties.com

    By Telephone: 902-461-9429

    EFFECTIVE DATE OF STATEMENT

12. This Statement has been adopted by Highfield as of January 1, 2013. Revisions, if any, to the Statement will be posted on this website as soon as practical.